User receives ‘Function not available to this responsibility. Change responsibilities or Contact your System Administrator’ error message while selecting Sub Menus under Diagnostics

Users receive ‘Function not available to this responsibility. Change responsibilities or Contact your System Administrator’ error message while selecting Sub Menus under Diagnostics

The error message is shown when trying to access a submenu item under the Help menu  → Diagnostics.

Access to the Diagnostics sub-menu items can be controlled by the profile Utilities:Diagnostics or by security functions using Role-Based Access Control (RBAC). Whether or not a sub-menu item is available is checked on an "as-needed" basis by the system when the user selects the submenu item. If the menu item is not available to the user, the message "Function not available to this responsibility.
Change responsibilities or contact your System Administrator."

Fix:

• Change the profile “Utilities:Diagnostics” value to ‘Yes’ at the appropriate level (User/Responsibility)

Utilities:Diagnostics profile determines whether a user can automatically use the following Diagnostics submenu items: Examine, Trace, Debug, Properties, and Custom Code.

• Logout, Re-login and Retest the Issue.

As stated earlier the Diagnostics submenu can also be controlled by security function using Role Based Access Control (RBAC).

The following table lists the seeded securing functions and their corresponding Diagnostics menu items.

Securing Function Name	Securing Function User-Friendly Name	Internal Menu Name	Runtime Menu Name
FND_DIAGNOSTICS_CUSTOM	FND Diagnostics Custom	CUSTOM_CODE_MENU NORMAL OFF CORE SHOW_EVENTS	Diagnostics – Custom Code Normal Off Core Code Only Show Custom Events
FND_DIAGNOSTICS_EXAMINE	FND Diagnostics Menu Examine	DIAGNOSTICS EXAMINE	DIAGNOSTICS EXAMINE
FND_DIAGNOSTICS_EXAMINE_RO	FND Diagnostics Menu Examine	DIAGNOSTICS EXAMINE	DIAGNOSTICS EXAMINE
FND_DIAGNOSTICS_PERSONALIZE	FND Diagnostics Personalize	CUSTOM_CODE_MENU CUSTOMIZE	Diagnostics – Custom Code Personalize
FND_DIAGNOSTICS_PERSONALIZE_RO	FND Diagnostics Personalize Read Only	CUSTOM_CODE_MENU CUSTOMIZE	Diagnostics – Custom Code Personalize
FND_DIAGNOSTICS_TRACE	FND Diagnostics Trace	TRACE NO_TRACE REGULAR BINDS WAITS    BINDS_AND_WAITS PLSQL_PROFILING	Diagnostics No Trace Regular Trace Trace with Binds Trace with Waits Trace with Binds and Waits PL/SQL Profiling
FND_DIAGNOSTICS_VALUES	FND Diagnostics Values	PROPERTIES_MENU ITEM FOLDER	Diagnostics – Properties Item Folder
FND_DIAGNOSTICS_VALUES_RO	FND Diagnostics Values Read Only	PROPERTIES_MENU ITEM FOLDER	Diagnostics – Properties Item Folder

To give a user access to a secured menu item using RBAC, grant permission set containing permission for that item to a role. Then assign that role to the user.

For example, say you want to give access to the "Examine" menu item only. You want to make the other menu items that are controlled by the profile Utilities:Diagnostics inaccessible to that user.

• Ensure that the profile option ‘Hide Diagnostics menu entry’ is set to ‘No’, because that profile controls whether the Diagnostics menu is visible at all.
• Ensure that the ‘Utilities:Diagnostics’ profile is also set to No, so that the other menu items will be unavailable.
• Grant the seeded permission set ‘FND Diagnostics Examine’ Menu to a role.
• Assign the role to the user.

The user should then be able to access the "Examine" menu item, but not the other items controlled by the ‘Utilites:Diagnostics’ profile.

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