As per standard functionality after Return to Supplier transaction and completion of Receiving Transaction Processor (RTP) concurrent a Debit Memo should get generated.
If the automatic Debit Memo hasn’t got created after the completion of RTV transaction, check the following.
- Flag "Create Debit Memo for RTS transactions" is checked at Vendor Site (Menu: Purchasing, Tab: Self Billing)
This can also be checked from backend with the following query,
select CREATE_DEBIT_MEMO_FLAG from po_headers_all a1, po_vendor_sites_all b1
where a1.segment1 = '&po_number'
and a1.vendor_site_id = b1.vendor_site_id;
- The return is returned to Supplier, not to Receiving.
- There is already an original invoice in AP for the PO receipt being returned.
- Check to make sure that the invoice is not in the AP invoice interface (it must be a valid invoice at time of Return)
- The Supplier Site is both a Pay Site and has a Purchasing Site (you can have alternate pay site) there just has to be some capability for the site to be paid.
- The return quantity is not causing the quantity invoiced to go negative, i.e. the return quantity is equal to or less than the quantity invoiced.
- The Create Debit Memo check box is also checked on in the Return form at the line being returned.
- The debit memo package in AP called "AP_AUTO_DM_CREATION_PKG" is VALID
Use the following query to know the status
select status from dba_objects
where object_name = 'AP_AUTO_DM_CREATION_PKG'
- No error messages in the Receiving concurrent request log file of the Return transaction.
- Check whether document sequencing is enabled & assigned to debit memos.
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