20 Aug 2014

Clicking Edit Requisition or View Requisition Details displays ‘You have insufficient privileges for the current operation. Please contact your System Administrator’ error message

From the Requisition Approval Notification, choosing either ‘Edit Requisition’ or ‘View Requisition Details’ displays an error on the next page. This is being accessed through the iProcurement responsibility.

Cause:
In order to use the ‘Edit Requisition’ or ‘View Requisition Details’ from notifications the user must have a Web enabled responsibility. If the responsibility is not web based, then the system will throw this error message.
Note:
The responsibility must be self service web application e.g. Internet procurement and not iProcurement Super User which is a core application responsibility (forms based responsibility) and won't work.
Solution:
To be able to use the edit/view link in the notification, do the following
  1. Log in using System administrator responsibility
  2. Navigate Security: Responsibility. Query for the responsibility of the approver and note down the menu that is assigned.
  3. Go to Application > Menu and query for the appropriate menu
  4. In the 'User Menu Name' field, query the Menu name associated to the responsibility
  5. Assign one of the following submenus,
'Internet Procurement Home' (ICX_POR_SSP_HOME)
Or
'iProcurement: Homepage menu' (ICX_POR_HOMEPAGE_MENU)
  1. Save & verify that the menu is compiled successfully
  2. Clear Java Cache:
           Login with 'Functional Administrator' responsibility
           Navigate to Core Service > Caching Framework > Global Configuration
           Click on 'Clear All Cache'
  1. Retest the issue.

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2 comments:

  1. When i tried the step5 : ICX_POR_SSP_HOME, it is giving error

    "Please enter menu that do not call your menu"

    ReplyDelete
  2. Thanks for sharing the info. It resolved the issue. We need to query submenu as Internet Procurement Home

    ReplyDelete

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